This service enables you to check you account balance from your mobile phone. All you need is to take your mobile phone to visit the following web address:
Interactive Voice Response Service
By dialling the following telephone number: 011/308-1012, you will access the Eurobank Interactive Voice Response Service. This service is simple and user-friendly. It is necessary first to register with the system by entering your user name (the same user name that you use for login into the e-B@nking application) and your IVR pin code that was assigned to you by the Bank together with your user name in the pin mailer. In case that you have lost your voice pin, you should contact our user support unit. After having successfully logged in, you can perform the following actions by selecting one of the available options:
- Get information about your account balance, and
- Order the bank statement on your e-mail address ( bank statement for legal entities and 10 latest transactions for physical persons)
The e-B@nking service facilitates banking operations with our Bank from wherever you are in the country and/or abroad.
Every legal entity performing a duly registered business activity providing that they have opened an account with our Bank can become the e-B@nking service user, by obtaining the Bank's authorization for their request to use the electronic banking services for their business operations.