SMS request

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We have created a new SMS service for you, by means of which you can perform detailed inquiry of balances in your current account and your credit card, as well as possibility of dividing installment purchases.

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To be able to use SMS service, you must fill out the Application and submit it at any teller desk of Eurobank EFG.

Your service will be activated within 24 hours after applying.
  • In order to check your account balance, you should send a SMS text message with content R[space]XXXX (the last four digits of the account number) to number 5331, and you will receive a detailed statement of your account balance.
Example: account number 250-9990100012-34. In order to check your account balance, you should send a message with the following content: R 1234 to number 5331.
  • In order to check your credit card balance, you should send a SMS text message with content K[space]XXXX (the last four digits of the credit card number) to number 5331, and you will receive a statement of your credit card balance.
Example: credit card number 4173444755561234. In order to check your credit card balance, you should send a message with the following content: K 1234 to number 5331
  • All users of our credit cards, who want to pay for their purchases in installments, can do so by sending SMS text message to number 5331.
Example: after a completed purchase with credit card, forward the notification of completed transaction to number 5331 RATE desired number of installments (desired number of installments can be 3,6,9,12 for purchases, and 3 or 6 installments for cash withdrawal) and your request for dividing into installments will be forwarded to the Bank.

Also, check in the nearest branch office if are registered for SMS notification service. If not, our officers will do this for you in a very short period of time.

These services will not be charged by the Bank, but your telephone account will be charged for the message only in accordance with operator’s costs.

Price of SMS message is 6 RSD + VAT + price of the main message. The said amount will be used to decrease the credit of prepaid users, i.e. to increase telephone bill of postpaid mobile phone users.